Use the support center or email.
The support portal for Version 6 LLC is support.version-6.com. Use it for NepTime, Discovire, Entertune, Valiep, ByteOdyssey, Sunshinning, Immute, and Version 6 Tools.
You can search these articles or submit a ticket from that site. You can also email [email protected].
Version 6’s public site is version-6.com. The companies listed there are Entertune, NepTime, ByteOdyssey, Valiep, Discovire, and Sunshinning, plus Version 6 Tools.