Orders and shipping

Orders and shipping

General

What is Valiep About?
Is Valiep's items brand new?
Can I make back orders?
My item was marked as delivered but I still never received it.
How long does shipping take?
How Do I Return an item?
Can I get the exact model number for an item?
Will this phone work with my mobile carrier?

Buying

How do auctions work?
What can I buy on Valiep?
What is Valiep?
How do I know the model, condition, and shipping time?
What is Valiep?
I thought Valiep sold the electronics itself. Does it?
Which currencies can I use?
What should I check on a Valiep listing before I pay?

Selling

When does a seller have to ship?
How do I start selling?
What has to be true on a listing?
What does Valiep charge sellers?

Orders and shipping

Can I back-order something that is not listed?
What if Valiep says my order was delivered, but I do not have it?
Where do I see tracking?

Refunds

How do I ask for a refund?
How do I reach Valiep support?
If my order is refunded, who keeps the 10 percent fee?
How do Valiep refunds work?
What does Valiep not refund automatically?