Valiep Support

Multi-seller marketplace at https://valiep.com. Sellers keep 90 percent of a completed sale.

General

What is Valiep About?
Is Valiep's items brand new?
Can I make back orders?
My item was marked as delivered but I still never received it.
How long does shipping take?
How Do I Return an item?
Can I get the exact model number for an item?
Will this phone work with my mobile carrier?

Buying

How do I know the model, condition, and shipping time?
What is Valiep?
I thought Valiep sold the electronics itself. Does it?
Which currencies can I use?
What should I check on a Valiep listing before I pay?
How do auctions work?
What can I buy on Valiep?
What is Valiep?

Selling

What has to be true on a listing?
What does Valiep charge sellers?
When does a seller have to ship?
How do I start selling?

Orders and shipping

What if Valiep says my order was delivered, but I do not have it?
Where do I see tracking?
Can I back-order something that is not listed?

Refunds

If my order is refunded, who keeps the 10 percent fee?
How do Valiep refunds work?
What does Valiep not refund automatically?
How do I reach Valiep support?
How do I ask for a refund?